Most companies will have good gear, good food and a reasonable itinerary on paper, so how do you pick the one that’s right for you?
We understand our guests are looking for a once in a lifetime experience, with a treasure trove of great stories to take home. They won’t be back to the same river a second time. So it’s our job to make that happen, and we take that responsibility seriously – without cutting corners. Words like average and good enough just aren’t in our vocabulary. We are the most consistent at delivering on this promise. We know you want to “do it right”. All of our efforts add up to the best experience and greatest value.
The north is not a mass-market destination – thank goodness! It’s not the cheapest region to visit, but the experiences found here are like nothing else in the world.
Operating in remote regions within a short season means we encounter expenses that don’t apply to more heavily travelled destinations elsewhere. Our rivers are isolated and require charter aircraft to fly in, out or both – it’s the single biggest expense for our northern adventures – but there are many more as well. We pride ourselves on being thorough when it comes to planning for contingencies and ensuring your experience is second to none.
Every year we survey our guests to find out what they value on these kinds of trips, then we plan our itineraries and prices accordingly. We do this in the spirit of sustainable tourism’s code of ethics. Most operators who are truly ecologically sound will do the same – as a result, most of our adventures are priced quite closely. You can be certain that for northern river expeditions – day for day, kilometer for kilometer, guide for guide – you get what you pay for.
We’ve had decades of experience to develop the features that set us apart from other adventure operators in the North . . .
We are constantly seeking the best ways to experience the highlights while preserving your valuable time.
For example, on the Nahanni we are the only company to include these great enhancements to the quality of your trip: To maximize your enjoyment and time in the canyons and minimize exposure to bugs, we create more time to enjoy the highlights of the canyons. How do we do this? After the canyons we save an entire day by employing a local power boat to meet us in the Splits and speed us past the slow (and buggy) final portion to the village of Nahanni Butte. In addition, on our 1 week and 12 day itineraries, we save more time and enhance your experience by flying you from the village back to Fort Simpson, for an aerial view of the Liard valley, further enhancing your time and focus on the best highlights. Two examples of the distance we go to give you the best Nahanni experience possible!
Food: The Wow Factor
We take great pleasure in delivering the best selection of food and ensuring our guests are getting the proper nutrition in these remote and beautiful settings. Over twenty years of practice has allowed us to fine tune our menu to the highest standards – we call it the “wow factor.”
Our menu includes plenty of fresh vegetables and fruit, as well as exciting local delicacies served as appetizers. Local dishes are served separately from the main meal so the choice is yours to sample or not. However, few say no to fresh Arctic char, wild Taku River salmon, caribou and other local delicacies.
Ratio of staff to guests
Experience has taught us that one of the most important factors for a high-quality and safe adventure is the ratio of staff to guests – we operate with one guide per four guests maximum.
Even the best guides can only be in one place at one time, so a low ratio of guides to guest is crucial – for both the safety and comfort of everyone on the trip. You’re making an important investment – you deserve the best from your guides and they can only provide this if they aren’t spread too thin.
It’s our goal to have the most consistently knowledgeable staff in areas of local interpretation, such as:
- Flora and fauna
- Geology and geomorphology
- Human history
- Unique details, stories, features of each region
We bring an extensive library of reference material on each of our trips. A single guide won’t have all this information memorized, so often the role of our guides is to work with you to uncover details about the unique and beautiful region you’re travelling in.
The support our guests and staff receive before, during and after the season – both “up front” and “behind the scenes” – is one of the hallmarks of our company.
We’re here to support our guests with any questions or concerns you may have. In addition, we’re happy to suggest accommodation options for you that are not included in your trip, and make reservations, if you wish.
Our guides are vital to the success of our company, so we’re in regular contact with them throughout the year. We ensure our team has all the proper certifications, is highly trained and travel our rivers regularly.
We’re confident that we’re leaders in consistently maintaining these standards. As you can see, it begins with the depth and breadth of information you’ll find on our website, and continues with our communications, information and attention to detail – even long after our guests and guides have returned home.
The Extra Mile
We welcome any questions you have. This is a very special trip, and you’ll likely not travel on this river a second time so you want to “do it right.” We understand this – that’s why we work hard to maintain high standards, and pay attention to the special details – that’s what truly sets us apart.
And if you’re like most of our guests, you just might be back to travel another river – after all, it’s the “magnetic north”!